Billing Changes
Effective February 1, 2024, we have transitioned off the Consolidated Communications (MyCCI.net) billing platform to enhance the efficiency and security of our billing processes. This change is part of our ongoing efforts to provide you with the best possible service and experience. Unlike MyCCI.net, EverFast Fiber will 100% manage the billing process instead of Consolidated Communications.
Looking for More Help?
We have you covered! The video below goes into depth about the how to use our self-care tool and activate your new account.
How to Setup Multi Factor Authentication (MFA)
How to Change your Information in Web Self Care
How to Setup E-Bill in Web Self Care
How to Setup Autopay in Web Self Care
How to Setup an EverFast Web Self Care Account
Billing Change FAQ
Check out these answers to common questions about our billing changes.
EverFast Fiber Networks purchased the Kansas City network from Consolidated Communications in December 2022. Over the past year, several of the business operations have transitioned from Consolidated to EverFast as EverFast has made the necessary capital investments to fully support the Kansas City market. The final, and most significant, transition are operations associated with billing.
If you had a myCCI.net account, go to www.everfastfiber.com/new-everfast-self-care/ and be prepared to provide either
- Your former Consolidated Communications account number
- Your former myCCI.net username
- The email address associated with your former myCCI.net account.
After successfully providing one of these three identifiers, you will receive an email with a security code and instructions on how to complete the setup of your EverFast Web Self Care account.
If you did not previously have a myCCI.net account, please select ‘My Account’ at the top of www.everfastfiber.com.
Be prepared to provide the EverFast account number and security code printed on your bill. Instructions will be provided on how to locate the security code printed on your bill. You will then receive an email to assist with completing the setup of your EverFast Web Self Care account.
If you use a third party to draft checks for your bill, please instruct them
to remit to:
Everfast Fiber Networks LLC
P.O. Box 801703
Kansas City, MO 64180-1703
Everfast TV provides the ability for customers to watch certain programming
outside of cable or Everfast TV for free through our partner at Watch TV
Everywhere. Go to www.wtve.net, provide your Everfast account number to create an account with Watch TV Everywhere. After your account is created, select Everfast Fiber as your provider on the content provider’s website or app. Login using your Watch TV Everywhere account to watch their content on their website or app. Most networks have updated their provider list to include Everfast Fiber. Some networks update their provider list immediately and some networks take time to update their provider list. One such network that takes time to update is HBO Max.
